The technology in your business must deliver one of the following:

1. Improve efficiency
2. Enhance communication
3. Provide better information for decision-making

Is technology improving or hindering your business?

Gartner's 2010 and beyond predictions have been released with some interesting insights available at:

http://www.gartner.com/it/page.jsp?id=1278413

The key predictions are as follows:

1. By 2012, 20 percent of businesses will own no IT assets.
2. By 2012, India-centric IT services companies will represent 20 percent of the leading cloud aggregators in the market (through cloud service offerings
3. By 2012, Facebook will become the hub for social network integration and Web socialization
4. By 2014, most IT business cases will include carbon remediation costs.
5. In 2012, 60 percent of a new PC's total life greenhouse gas emissions will have occurred before the user first turns the machine on
6. Internet marketing will be regulated by 2015, controlling more than $250 billion in Internet marketing spending worldwide.
7. By 2014, over 3 billion of the world's adult population will be able to transact electronically via mobile or Internet technology.
8. By 2015, context will be as influential to mobile consumer services and relationships as search engines are to the Web.
9. By 2013, mobile phones will overtake PCs as the most common Web access device worldwide.

Central Desktop ran an interesting webinar in conjunction with IDC recently about the use of Software as a Service called:

"The Benefits of an Integrated Approach to Collaboration and Social Technology in Today's Tough Business Environment"

This webinar is a good first step in learning how to implement SaaS based collaboration and social technology for a better ROI accross your entire organization. Lower IT expenses and save workers time by taking a SaaS-based integrated approach to collaboration. Leverage web workspaces, meetings and social tools to manage your business better and more easily.

Visit http://www.centraldesktop.com/saas_webinar to watch. (You'll need speakers)